General Terms and Conditions of Sale

These General Terms and Conditions of Sale apply to all bookings and short-term holiday rentals made with La Petite Blanchardière. By making a booking, guests fully and unconditionally accept these General Terms and Conditions of Sale.

1. Booking

To make a booking, guests must provide accurate and complete information, including their contact details, the dates of their stay and the number of people staying in the accommodation. A booking becomes confirmed once the required payment has been successfully processed and the guest has received a confirmation email.

If no confirmation email is received, guests are asked to contact La Petite Blanchardière by telephone on +33 6 62 46 80 88 or by email at .

The maximum occupancy of the booked accommodation must be respected throughout the stay.

2. Minimum Length of Stay

The minimum length of stay is:

– 3 nights during low and mid-season

– 6 nights during high season, in July and August.

Special conditions may occasionally be offered for certain periods and will be specified at the time of booking.

3. Rates

The applicable rates are those displayed at the time of booking. They include, in particular:

– VAT

– bed linen, with beds made up on arrival

– towels, excluding pool or beach towels

– end-of-stay cleaning

– access to the facilities included in the rental.

Tourist tax is not included in the accommodation rate. It is charged separately at the applicable rate for unclassified tourist accommodation and applies to adults who are liable for this tax.

4. Payment Terms

A deposit of 50% of the total cost of the stay is required at the time of booking, using a valid credit or debit card.

The remaining balance will be charged no later than 30 days before the arrival date.

For bookings made less than 30 days before arrival, the full amount of the stay will be charged at the time of booking.

A booking is only considered confirmed once the corresponding payment has been successfully processed.

5. Cancellation Policy

Guests may cancel their booking free of charge up to 30 days before the scheduled arrival date.

For cancellations made less than 30 days before arrival, all payments made will be retained by La Petite Blanchardière and the stay will be non-refundable.

In the event of a no-show on the scheduled arrival date or if guests choose to cut their stay short, no refund may be claimed for unused nights.

6. Check-in and Check-out

Check-in is available between 4:00 pm and 8:00 pm.

Accommodation must be vacated before 11:00 am on the day of departure.

Any request for early check-in or late check-out must be made in advance. Such requests may be accepted where possible, depending on the arrangements required to prepare the accommodation.

7. Security Deposit

A security deposit is required for every booking. The amount is:

– €500 for La Réserve

– €800 for La Grange

– €800 for exclusive use of La Grange and La Réserve.

This deposit is intended to cover any damage, deterioration, loss of equipment or exceptional expenses attributable to the guest during their stay.

After departure, the accommodation and its facilities will be inspected. Provided that no damage or outstanding charges are identified, the security deposit will be released or refunded as soon as possible, according to the terms of the payment method used.

If any damage is identified, La Petite Blanchardière may retain all or part of the security deposit, without prejudice to its right to claim additional compensation if the cost of the damage exceeds the deposit amount.

8. Occupancy of the Accommodation

The accommodation is exclusively intended for the guests declared at the time of booking. The number of occupants must not exceed the maximum capacity of the accommodation:

– La Réserve: 2 guests

– La Grange: 8 guests

– Exclusive use of La Grange and La Réserve: 10 guests.

Children are included in the total number of occupants and count towards the maximum occupancy.

Any change in the number of occupants must receive prior approval from La Petite Blanchardière.

9. Children and Baby Equipment

Children aged 3 and over are welcome. La Petite Blanchardière does not provide baby cots or high chairs.

As the property is situated on sloping land with terraced areas, staircases, steps and changes in level, adults accompanying children are asked to exercise particular vigilance.

10. Accessibility and Layout of the Property

Due to the layout of the property and accommodation, La Petite Blanchardière is not suitable for people with reduced mobility.

The grounds are sloping and include terraced areas, staircases, steps and changes in level. Some outdoor pathways and staircases may not have handrails or protective barriers. Steps are also present inside certain areas.

Furthermore, the property is not entirely enclosed by fencing.

Guests are responsible for exercising appropriate caution in view of the layout of the premises, particularly at night and when accompanied by children.

11. Use of the Accommodation and Guest Responsibility

Guests undertake to use the accommodation, furniture and facilities for their intended purposes and to maintain them in good condition throughout their stay.

Any deterioration, loss or damage caused by guests or by persons for whom they are responsible may result in additional charges.

Guests are responsible for their personal belongings. La Petite Blanchardière cannot be held liable for the loss, theft or damage of personal belongings left in the accommodation or anywhere on the property, except where otherwise provided by law.

12. Respect for the Property and Peaceful Environment

Guests must respect the property, shared areas, other occupants and neighbours.

From 10:30 pm onwards, everyone is asked to keep noise to a minimum in order to preserve the peaceful environment of the property. This provision does not constitute a curfew and does not prevent guests from entering or leaving the property.

13. Parties and Events

Parties, gatherings and events that may cause disturbances or involve people not included in the booking are not permitted without the prior written consent of La Petite Blanchardière.

14. Swimming Pool

The swimming pool is a shared facility for guests staying at La Petite Blanchardière. It is open seasonally, from May to September, subject in particular to weather conditions, technical requirements and maintenance. Access to the swimming pool is reserved exclusively for guests staying in the accommodation.

The swimming pool is closed between 9:00 pm and 8:00 am.

The following are prohibited:

– smoking in the swimming pool area

– bringing food into the swimming pool area

– consuming drinks in the swimming pool area.

Children must remain under the supervision and responsibility of their accompanying adults at all times.

The safety and usage rules displayed on site must be respected.

15. Pets

Unfortunately, pets are not permitted on the property. Thank you for your understanding.

16. Non-Smoking Policy

Smoking is strictly prohibited inside the accommodation and in the swimming pool area.

If this rule is not respected, guests may be charged for any additional cleaning or deodorising required.

17. Safety

Guests must comply with the safety instructions provided by La Petite Blanchardière and use the facilities made available to them in a normal and appropriate manner.

Particular care must be taken around staircases, steps, changes in level and outdoor areas, especially at night.

Doors and windows must be properly closed whenever guests leave the accommodation.

18. Complaints During the Stay

If a problem arises during the stay, guests must inform La Petite Blanchardière as soon as possible so that a solution can be sought.

A complaint made only after departure, when the issue could have been reported and addressed during the stay, may be assessed in light of the circumstances and any available supporting evidence.

19. Early Departure

If guests decide to leave before the scheduled departure date, no refund will be granted for unused nights.

20. Force Majeure and Exceptional Circumstances

In the event of an external, unforeseeable and unavoidable event preventing the normal fulfilment of the stay, the consequences for the booking will be assessed in accordance with the applicable legal provisions and the circumstances concerned.

Guests will be informed as soon as possible of any changes substantially affecting their stay.

21. Acceptance of the General Terms and Conditions

By confirming a booking, guests fully and unconditionally accept these General Terms and Conditions of Sale.

Guests acknowledge that, before making their booking, they have familiarised themselves with the characteristics of the chosen accommodation, its capacity, its layout and the conditions applicable to their stay.